Natalya I. NAGIBINA Cand. Sc. (Econ.), Associate Professor of Management and Marketing Dept.

Abstract:

The paper deals with the problems of managing toxic employees demonstrating counterproductive and unethical professional behaviour that destructively affects interpersonal relationships and working atmosphere in a team, which often results in a decrease in overall productivity, initiative and staff loyalty. Toxic staff management requires using special tools and methods that are rather scarce and exercised by only a small number of companies. This proves the necessity of studying and generalizing such practices. To identify the root causes of employees’ toxicity, the authors address theoretical and empirical studies of Russian and foreign scholars specialising in the sphere of organisational behaviour and HR management. We analyse the practices of toxic management with the help of a survey of managers and HR specialists from 50 companies in Perm and Yekaterinburg. The authors propose a number of tools for minimizing harmful effects of toxic employees on co-workers and the company that are possible to apply in the management pr actice of any organizations.

Keywords: TOXIC EMPLOYEE, DEVIANT BEHAVIOUR, BEHAVIOURAL ATTRIBUTES OF A TOXIC EMPLOYEE, STAFF DETOXIFICATION METHODS, STAFF IMMUNIZATION METHODS

Download article

For citation:

Esaulova I.A., Nagibina N.I. Toxic Employees: Problems and Methods of Management. Upravlenets – The Manager, 2017, no. 5(69), pp. 58–71.