Управленец

2218-5003

2686-7923

10.29141/2218-5003-2023-14-4-5

PEUGCF

https://upravlenets.usue.ru/ru/-2023/1330

Исследование трудового поведения медицинских работников во время пандемии COVID-19

Shedding light on healthcare workers’ labour behaviours during the COVID-19 pandemic

Уйсал

Х. Тезджан

Уйсал

Х. Тезджан

Uysal

H. Tezcan

h.tezcanuysal@hotmail.comАк

Мурат

Ак

Мурат

Murat

muratak1578@hotmail.comГювен

Севал Тюрк

Гювен

Севал Тюрк

Güven

Seval Türk

floraseval@gmail.com

Bilecik University (Bilecik, Turkey)Биледжикский университет (г. Биледжик, Турция)

Karamanoglu Mehmetbey University (Karaman, Turkey)Университет Караманоглу Мехметбей (г. Караман, Турция)

07092023

14473862103202311052023

CC BY-NC 4.0

Пандемия COVID-19 оказала значительное влияние на все сферы хозяйственной жизни. В частности, к ее многочисленным последствиям в отрасли здравоохранения относятся сбой и фундаментальная трансформация подходов к гибкости рабочего времени. Статья посвящена анализу и оценке взаимосвязи между такими факторами труда, как гибкость рабочего времени (FWP), удовлетворенность трудом (JS), баланс работы и досуга (WFB) и эффективность труда (TP). Методологической основой послужили теория социального обмена и концепция управления человеческими ресурсами. Использовались методы детерминированной выборки и онлайн-опроса. Информационную базу составили данные о 353 сотрудниках одной из частных медицинских клиник города Газиантеп (Турция). Моделирование структурными уравнениями осуществлялось с помощью метода частичных наименьших квадратов в программе Smart PLS3. Согласно полученным результатам, несмотря на мобилизацию дополнительных ресурсов, эффективность труда работников сферы здравоохранения во время пандемии значительно снизилась. Доказано, что гибкость рабочего времени положительно влияет на эффективность труда. В то же время отсутствие FWP негативно воздействует на удовлетворенность трудом и ощущение у работников сбалансированности работы и досуга. Установлено, что отсутствие равновесия между трудом и личной жизнью ухудшает отношение медицинского персонала к работе, что, в свою очередь, снижает продуктивность ее выполнения. Перспективными направлениями дальнейших исследований являются анализ трудового поведения медицинских работников государственного сектора, а также варьирование локаций и условий труда.

The COVID-19 pandemic has had a profound effect on all spheres of the economy. One of the numerous consequences for the health system, in particular, was the disruption of flexible working and the need for its fundamental transformation. The article is intended to analyse and assess the relationships between flexible work perception (FWP), job satisfaction (JS), work-family balance (WFB) and task performance (TP) and examine this relational network cumulatively from the perspective of healthcare workers. The methodological framework of the research includes social exchange theory and the concept of human resources management. The study involved 353 staff members working for one of private medical clinics in the city of Gaziantep, Turkey. The research methods applied are purposeful sampling and online survey. Smart PLS3 statistical program was used to estimate the structural equation model by partial least squares method. The study showed that despite the mobilization of additional resources, TP of healthcare workers during the pandemic significantly decreased. We proved that FWP had a positive effect on task performance. At the same time, lack of flexible working negatively influenced job satisfaction and work-family balance of the employees. We found that poor WFB resulted in a decrease in the respondents’ JS and TP. Among the avenues for further research are using the data retrieved from public medical institutions and conducting the investigation in different cities and with varying working conditions.

управление человеческими ресурсами;удовлетворенность трудом;баланс работы и досуга;эффективность труда;гибкий график работы;медицинские организации;COVID-19;Турция.

human resources management;job satisfaction;work-family balance;task performance;flexible work perception;healthcare organizations;COVID-19;Turkey.

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