Управленец

2218-5003

2686-7923

10.29141/2218-5003-2024-15-4-6

TSUKDP

https://upravlenets.usue.ru/ru/-2024/1697

Мотивирующее лидерство и организационная поддержка как предикторы киберлофинга

Sparking leadership and perceived organizational support as predictors of cyberloafing

Юнчу

Волкан

Юнчу

Волкан

Yüncü

Volkan

vyuncu@aku.edu.trЭмине

Агташ

Эмине

Агташ

Emine

Ağtaş

agtaseminee@gmail.com

Afyon Kocatepe University (Afyonkarahisar, Türkiye)Университет Афьон Коджатепе (Афьонкарахисар, Турция)

Independent Researcher (Afyonkarahisar, Türkiye)Независимый исследователь (Афьонкарахисар, Турция)

06092024

15467800703202430042024

CC BY-NC 4.0

Активное использование интернета имеет для деятельности компаний не только положительные (расширение бизнес-возможностей, рост производительности труда), но и отрицательные последствия, одно из которых – киберлофинг (кибербезделье). Под киберлофингом понимается использование сотрудниками рабочего доступа в интернет в личных целях. Несмотря на свою высокую актуальность, причины данного контрпродуктивного поведения изучены недостаточно. Статья посвящена исследованию влияния мотивирующего лидерства и воспринимаемой организационной поддержки на склонность сотрудников к нецелевому использованию интернет-доступа в рабочее время. Киберлофинг при этом рассматривается в контексте пяти измерений: обмен файлами, онлайн-шопинг, чтение новостной ленты, посещение развлекательных и игровых ресурсов. Методологический каркас работы представлен теориями лидерства, социального обмена и организационной поддержки. Методы исследования – подтверждающий факторный анализ, пат-анализ, метод частичных наименьших квадратов (PLS-SEM). Информационную базу составили данные личных интервью с 95 респондентами из 40 малых и средних предприятий Турции, собранные в марте – сентябре 2023 г. Результаты исследования подтвердили гипотезу о медиативной роли воспринимаемой организационной поддержки в рамках взаимосвязи мотивирующего лидерства с тремя аспектами киберлофинга: обменом файлами, онлайн-шопингом и посещением развлекательных сайтов. Показано, что для снижения частоты проявлений кибербезделья необходимо повышать благополучие и удовлетворенность сотрудников за счет актуализации организационных ценностей, политики и бизнес-практик.

Alongside numerous benefits in business life (such as additional business opportunities, increased labour productivity), the Internet is responsible for adverse effects like cyberloafing in the workplace. Accessing the Internet for personal purposes during work hours is a prominent reason for counterproductive employee behaviour. The current theoretical background, however, is not sufficient to explain the causes of such behaviour. The article aims to identify the role of such factors as sparking leadership and perceived organizational support in preventing employees’ willingness to use their work time to engage in nonwork-related internet activities. To do so, five dimensions of cyberloafing are discussed: sharing, shopping, real-time updating, accessing online content, and gaming/gambling. Leadership theories, social exchange theory, and organizational support theory constitute the methodological basis of the research. The methods used are confirmatory factor analysis, and the PLS-SEM technique to reach a path model revealing the direct, indirect, and total relationships between the given dimensions. The data were collected from March to September 2023 through a face-to-face survey with 95 respondents from over 40 SMEs operating in Türkiye. The results revealed that perceived organizational support mediates the relationship between sparking leadership and sharing, shopping, and real-time updating dimensions of cyberloafing. The results point to the need for reconsidering organizational practices, values, and policies in a way that would foster employees’ well-being and happiness within the organization and mitigate their cyberloafing behaviour.

управление трудовыми ресурсами; киберлофинг (кибербезделье); воспринимаемая организационная поддержка; мотивирующее лидерство; вовлеченность сотрудников; организационное поведение; Турция

HR management; cyberloafing; perceived organizational support; sparking leadership; employee engagement; organizational behaviour; Türkiye

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